Get in Touch

Prefer email?

Sometimes email just feels right.

Open Source

MailMyCertificate is open source. If you'd like to contribute, improve performance, or help shape the project — contributions are always welcome.

What should you expect when you get in touch?

Honest answers about response times, where to report bugs, and what not to send.

Who answers messages sent to MailMyCertificate?

Akshat Thakur, the developer who wrote and maintains the project. There is no support team or ticketing layer in between, so replies come directly from the person who can change the code.

How quickly will I get a reply?

MailMyCertificate is a free open-source project maintained alongside other work, so replies usually arrive within a few days rather than within hours. Bug reports that block a live event are prioritised, so mention your event date if you have one.

Where should I report a bug or request a feature?

Open an issue on the GitHub repository at github.com/akshatthakur22/MailMyCertficate. Issues are public, searchable and get tracked properly, so they are far more effective than email for anything code-related.

Can I contribute code to MailMyCertificate?

Yes. The project is MIT licensed and accepts pull requests. Read CONTRIBUTING.md in the repository first, and look for issues tagged as good first issues if you want a smaller starting point.

Should I email you my participant list if something goes wrong?

No, and please do not. Participant names and email addresses never need to leave your device to diagnose a problem. Describe the symptom, the browser you used, and the column headers in your file instead.

Do you offer paid support or custom development?

There is no commercial support tier. For custom needs, the code is open source and MIT licensed, so you or your team are free to fork it and adapt it without asking permission.